Estimated Delivery Date

Answer: 3 to 7 Business Days

Do you ship internationally?

Answer: Yes, we ship worldwide! However, some countries may have longer delivery times or import taxes, which are the customer’s responsibility.

Q: Can I return or exchange my order?

A: We currently do not accept returns or exchanges, as each item is made to order with care. Please double-check your size, design, and personalization details before placing your order.

Q: What if my item arrives damaged or incorrect?

A: If your order arrives damaged or there’s a mistake on our part, please contact us within 7 days of delivery. We’ll be happy to make it right!

Q: Why are returns not accepted?

A: For hygiene and customization reasons, all pet bandanas are final sale. This helps us maintain quality and safety for all our furry customers.

Still have questions?

Feel free to contact us at pet.aura.2025@gmail.com or through our Contact page — we’re here to help!